GRI Standards Content Index

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance – Including the fight against corruption and bribery as well as antitrust violations

CRR: Materiality analysis 2021/22

Additional information:

Corporate Governance – METRO AG

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance – Including the fight against corruption and bribery as well as antitrust violations

Additional information:

Corporate Governance – METRO AG

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Compliance – Including the fight against corruption and bribery as well as antitrust violations

Additional information:

Corporate Governance – METRO AG

AR: Remaining legal issues

Additional information:

Information on legal disputes, investigations and other legal issues as well as on the associated potential risks and effects for METRO can be found in section 48 “Remaining legal issues” in the notes to the consolidated financial statements of METRO AG as of 30 September 2022.

Only legal matters of material importance for the net assets, financial position and results of operations of the Group or METRO AG are reported. The principle of materiality of management reporting is derived from § 315 HGB in conjunction with DRS 20 for the consolidated financial statements of METRO AG and from § 289 HGB in conjunction with DRS 20 for the individual financial statements of METRO AG.

AR: Combined non-financial statement of METRO AG – Customers – Packaging and plastics

CRR: Materiality analysis 2021/22

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (METRO Packaging Policy; Single use plastic)

AR: Combined non-financial statement of METRO AG – Customers – Packaging and plastics

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (METRO Packaging Policy; Single use plastic)

AR: Combined non-financial statement of METRO AG – Customers – Packaging and plastics

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (METRO Packaging Policy; Single use plastic)

CRR: Key Performance Indicators – Climate and carbon – Amount of waste and recycling rate

Additional information:

Key Performance Indicators – Climate and carbon – METRO Sustainable (metroag.de)

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: Materiality analysis 2021/22

CRR: ESG priorities – Climate and carbon – Reduction of CO₂ in own operations

CRR: Commitments, positions and targets – Climate and carbon – Reduction of CO₂ in own operations

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: ESG priorities – Climate and carbon – Reduction of CO₂ in own operations

CRR: Commitments, positions and targets – Climate and carbon – Reduction of CO₂ in own operations

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: ESG priorities – Climate and carbon – Reduction of CO₂ in own operations

CRR: Commitments, positions and targets – Climate and carbon – Reduction of CO₂ in own operations

CRR: Key Performance Indicators – Climate and carbon – Total energy consumption

Additional information:

We do not sell significant quantities of energy to third parties. The consumption of the individual energy sources is converted into MWh using standard factors. Total fuel consumption within the organization from renewable sources amounts to 28,000 MWh from METRO France for biogas in FY 2021/22.

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: Materiality analysis 2021/22

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (CGF Commitment on Food waste; WRI 10x20x30 Commitment: Champion 12.3 – 10x20x30 initiative on Food waste)

AR: Combined non-financial statement of METRO AG – Environmental matters – Reduction of food waste

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (CGF Commitment on Food waste; WRI 10x20x30 Commitment: Champion 12.3 – 10x20x30 initiative on Food waste)

AR: Combined non-financial statement of METRO AG – Environmental matters – Reduction of food waste

CRR: ESG priorities – Climate and carbon – Low carbon food system

CRR: Commitments, positions and targets – Climate and carbon – Low carbon food system (CGF Commitment on Food waste; WRI 10x20x30 Commitment: Champion 12.3 – 10x20x30 initiative on Food waste)

CRR: ESG priorities – Climate and carbon – Low carbon food system

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: Key Performance Indicators – Climate and carbon – Amount of waste and recycling rate

AR: Combined non-financial statement of METRO AG – Environmental matters

Additional information:

The determination of the waste disposal method is based on the information provided by the waste disposal service providers we use.

AR: Combined non-financial statement of METRO AG – Environmental matters

CRR: Key Performance Indicators – Climate and carbon – Amount of waste and recycling rate

CRR: Key Performance Indicators – Climate and carbon – Food Waste

Additional information:

Due to a cyber-attack, it was not possible for us to access the food waste data on the system side within the preparation period of the CR report and to subject it to an audit by an auditor. As soon as the data is accessible again, the corresponding information will be published on our website under "KPIs and targets -> Climate and CO₂".

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests

AR: Combined non-financial statement of METRO AG – Employee interests

AR: Combined non-financial statement of METRO AG – Employee interests

CRR: Key Performance Indicators – Equity, inclusion and well-being – New employees by gender

CRR: Key Performance Indicators – Equity, inclusion and well-being – New employees by age

CRR: Key Performance Indicators – Equity, inclusion and well-being – Employee turnover by gender

CRR: Key Performance Indicators – Equity, inclusion and well-being – Employee turnover by age

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

Additional information:

We report on 23 countries.
We do not collect information based on the gender of employees.
We do not calculate absentee rate as this issue is not related to Safety, but HR.

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety in times of Covid-19

AR: Combined non-financial statement of METRO AG – Employee interests – Occupational safety and health management

Additional information:

Occupational safety and health are managed and coordinated:

• At the corporate level by Head of Corporate Safety, at Corporate Security, Safety and Forensics Department


• At country level by Country and regional safety responsible persons. Each location has appointed a safety responsible person. In addition, in certain countries, outsourced safety expert companies are being hired.

Additional information:

The procedures for hazard identification, risk assessment and incident investigation are set out in the OSMS Policy and the OSMS Manual.

Human Rights – Occupational Health and safety – it’s always safety first

Additional information:

A company medical service has been appointed for METRO AG and other Group companies in Germany in accordance with § 1 ASiG. A specialist in occupational and general medicine acts as company physician. The occupational health services include mandatory travel medicine screening, blood glucose and blood pressure measurement for early diabetes detection, nutritional medicine consultation, G37 eye examination, ergonomics consultation at the workplace and a psychological consultation. All employees of the above-mentioned companies have access to the description of services via the internal social network. A visit by the company doctor is open to all the above-mentioned employees during working hours. The company medical service accompanies the risk assessments and inspections of workplaces and work sites in order to eliminate, exclude or reduce hazards of working and environmental conditions. Similar services are also offered at METRO's national subsidiaries. In order to purchase special office furniture or work equipment for health reasons, it is necessary for employees to disclose certificates or invoices for necessary equipment. Confidentiality is ensured by providing this data only to a specific group of people for review. The company physician is subject to medical confidentiality.

Additional information:

Human Rights – Occupational Health and safety – it’s always safety first

Additional information:

Human Rights – Occupational Health and safety – it’s always safety first

AR: Combined non-financial statement of METRO AG – Employee interests – Well-Being

Additional information:

All interested employees in all METRO national as well as group companies were offered flu vaccinations and Covid-19 vaccinations as a voluntary service via the company medical services. In addition, METRO AG incl. METRO Digital, METRO Advertising, METRO PROPERITES, METRO Markets and MIB offers access to a so-called Employee Assistant Program, through which employees can, for example, obtain faster access to medical specialists.

Additional information:

Human Rights – Occupational Health and safety – it’s always safety first

CRR: Key Performance Indicators – Human Rights – LTIFR

AR: Combined non-financial statement of METRO AG – Employee interests – KPIs for occupational safety and health

Additional information:²

We collect the following types of injuries: Fatality, Lost work day cases (LWDC), Medical treatment cases (MTC), Restricted Work Cases (RWC), First Aid cases (FA). Also, we collect commuting accidents and Near Misses, which are not included in LTIFR.
We calculate the following indicators: LTI (Lost Time Injury) and LTIFR (Lost Time Injury Frequency Rate) because these are the key control indicators for METRO. The other indicators required by GRI 403-9 are therefore not included. We provide information on all employees, without exception. During the reporting period, there was a one-digit number of high-consequence injuries. The main root causes for half of the cases were inattention of employees when working with moving equipment, the rest derived from wrong movement during manual handling of loads and organisation of workspace. All cases involve the human factor, which, according to the hierarchy of controls, requires administrative controls, e.g., changing the way people work and conducting periodic safety equipment inspections, conducting trainings, changing the work patterns of personnel and giving appropriate instructions to personnel.
METRO LTIFR FY 21/22:

¹ For company employees: the total number of hours worked including overtime and training during the period. For contractor employees, the total number of hours worked for the company during the period.
² The additional information on 403-9 presented below has not been subjected to the limited assurance audit in accordance with ISAE 3000 by KPMG AG Wirtschaftsprüfungsgesellschaft."

Human Rights – Occupational Health and safety – it’s always safety first

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and inclusion

CRR: ESG priorities – Equity, inclusion and well-being

CRR: Commitments, positions and targets – Equity, inclusion and well-being

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and inclusion

AR: Combined non-financial statement of METRO AG – Employee interests – Equal opportunities in the workplace

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and inclusion

CRR: ESG priorities – Equity, inclusion and well-being

CRR: Commitments, positions and targets – Equity, inclusion and well-being

AR: Combined non-financial statement of METRO AG – Employee interests – Diversity and inclusion

CRR: ESG priorities – Equity, inclusion and well-being

CRR: Commitments, positions and targets – Equity, inclusion and well-being

CRR: Key Performance Indicators – Equity, inclusion and well-being – Gender breakdown in managerial positions

CRR: Key Performance Indicators – Equity, inclusion and well-being – Gender breakdown in managerial positions top management

CRR: Key Performance Indicators – Equity, inclusion and well-being – Gender breakdown in managerial positions junior management

CRR: Key Performance Indicators – Equity, inclusion and well-being – Gender breakdown in managerial positions of revenue generating units

CRR: Key Performance Indicators – Equity, inclusion and well-being – Managers by age

CRR: Key Performance Indicators – Equity, inclusion and well-being – Number of nationalities among managers

CRR: Key Performance Indicators – Equity, inclusion and well-being – Employees

CRR: Key Performance Indicators – Equity, inclusion and well-being – Employees by age group

CRR: Key Performance Indicators – Equity, inclusion and well-being – Employees with a recognised severe disability or equivalent status

CRR: Key Performance Indicators – Equity, inclusion and well-being – New employees by age

CRR: Key Performance Indicators – Equity, inclusion and well-being – Number of nationalities

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

Additional information:

Principles on Fair Working Conditions & Social Partnership

amfori BSCI Code of Conduct

AR: Combined non-financial statement of METRO AG – Employee interests – Fair working conditions and social partnership

AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

Additional information:

Principles on Fair Working Conditions & Social Partnership

amfori BSCI Code of Conduct

AR: Combined non-financial statement of METRO AG – Social matters – Respect for human rights

AR: Combined non-financial statement of METRO AG – Social matters – Global labour and social standards in the supply chain

Additional information:

Social criteria form a general contractual element (paragraph on social standards) in all own brand and brand contracts as well as through our Code of Conduct.

Active screening for own brand suppliers happens automatically during the on-boarding into our social standard process as compliance with social criteria is a prerequisite for becoming a new supplier but new suppliers are not tagged as “new“ in our system."

CRR: Materiality analysis 2021/22

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

AR: Opportunities and risk report – Corporate Responsibility

AR: Combined non-financial statement of METRO AG – Responsible procurement and a more sustainable product range

AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

AR: Opportunities and risk report – Corporate Responsibility

AR: Combined non-financial statement of METRO AG – Responsible procurement and a more sustainable product range

AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products

CRR: ESG priorities – Ethics and trust

CRR: Commitments, positions and targets – Ethics and trust

AR: Opportunities and risk report – Corporate Responsibility

AR: Combined non-financial statement of METRO AG – Responsible procurement and a more sustainable product range

AR: Combined non-financial statement of METRO AG – Customer – Healthy and nutritious products

CRR: Key Performance Indicators – Ethics and trust – Organic and Responsible Products

AR: Opportunities and risk report – Corporate Responsibility

Reasons for omission: Percentage data cannot be collected for internal reporting system reasons. In addition, METRO mainly only works on own-brand products in this area.

CRR: Materiality analysis 2021/22

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Protection of personal data

Additional information:
METRO was the target of a cyber attack in October 2022, which led to a partial failure of the IT systems. Further explanations are provided in the Combined Management Report of the Annual Report under "Events after the balance sheet date".

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Protection of personal data

Additional information:
METRO was the target of a cyber attack in October 2022, which led to a partial failure of the IT systems. Further explanations are provided in the Combined Management Report of the Annual Report under "Events after the balance sheet date".

AR: Combined non-financial statement of METRO AG – Corporate ethics and transparency – Protection of personal data

Additional information:
METRO was the target of a cyber attack in October 2022, which led to a partial failure of the IT systems. Further explanations are provided in the Combined Management Report of the Annual Report under "Events after the balance sheet date".

Reason for omission:

The topic of protection of personal data is material for METRO, nevertheless we do not report openly on substantiated complaints concerning breaches of customer privacy and losses of customer data due to reasons of compliance with the obligation of secrecy.