Ethics + Trust

Number of healthy and nutritious products

no. of products1

2020/21

2021/22

Less of sugar/salt/saturated fatty acids/free from additives

603

787

Organic products

430

519

Alternative protein products

14

39

1

We define product as each separate product offered to our customers. Sometimes identical products have different GTINs (Global Trade Item Number as unique identifier) in the different countries where they are sold. In such cases, these identical products are counted only once.

Explanation: Figures shown here refer to baseline 2018 and own brand products only. They also represent extensions of the product range and do not necessarily only mean a reformulation of existing products.
Reformulation here means reduction of sugar-/salt-/saturated fatty acids content of 0.1g per 100g for products with a minimum content of 0.5g sugar/saturated fatty acids per 100g and 1g salt per 100g.
Organic products reflected in this figure refer to products from biological agriculture and meeting requirements of EU regulations (EU 834/2007, EU 889/2008 and EU 271/2010) and other applicable national organic regulations of non-EU countries.
Alternative protein products reflected in this figure refer to alternatives to animal proteins (meat, milk, fish, eggs and their derivatives) produced using novel or new technologies and ingredients, which include: Plant-based extracts e.g. pea proteins, cell-cultures (synthetic) proteins e.g. meat grown in a lab.

Target 2023: Offer 1,500 own-brand products METRO-wide (thereof 150 common and 1,350 locally sourced) with less sugar, salt and saturated fatty acids, completely or partially free from additives and organic certified and/or alternative protein products by end of December 2023.

Lost-time injury frequency rate (LTIFR)
per million hours worked

METRO countries

Lost-time injury frequency rate (LTIFR) per million hours worked – Germany (single bar)

1 This figure has not been subjected to the limited assurance business review in accordance with ISAE 3000 by KPMG AG Wirtschaftsprüfungsgesellschaft. In addition, the figure excludes the national subsidiary Japan.
2 The national subsidiary Japan is not included in the calculation of this key indicator

Definition: The LTIFR captures the number of incidents with at least 1 missed day of work (not including the day of the incident) per 1 million hours worked. Fatalities and cases of permanent sick leave or disability are likewise included, whereas accidents while commuting are not.

Explanation: In 2020, we began transforming our operational safety system “Occupational health and safety management systems” based on the principles of ISO 45001. During the financial year 2020/21 we have set up a group-wide Operational Safety Management System (OSMS) for METRO. With communication campaign "Safe@Metro" which was launched in the beginning of 2022, we expect to increase safety awareness and decreasing work-related incidents.

Producers in risk countries

Risky Non-Food Producers1 (number)

Non-food producers in risk countries (single bar)

1 This includes producers of commercial goods (non-food own brands and own imports) who carry out the last decisive and value-giving production step.
Risky producers for Non-Food are considered to the following criteria (and/or):
I. Inherent risk - Producers located in a risk country according to amfori BSCI
II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results, local union reports, NGO reports)

Risky Food/Near-Food Producers1 (number)

Food/near-food producers in risk countries (single bar)

1 Risky producers for Near-Food are considered to the following criteria (and/or):
I. Inherent risk – Producers located in a risk country according to amfori BSCI
II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results,local union reports, NGO reports)
Risky producers for Food are considered to the following criteria (And/Or):
  I. Inherent risk
    a. Producers located in a risk country
    b. Producers that produce products from the following commodity groups and/or in a particularsector/industry independent from the risk country status:
      1. Fish and seafood (fishery on sea if the vessel is above 24 meters length or is more than 72 consecutive hours on sea and aquaculture farms if the farm is located in a risk country)
      2. Meat (slaughtering and processing factories)
      3. Fruit & vegetables (farm level when typically carried out by migrant seasonal / temporary workers)
      4. Coffee (farm level) → all sourcing countries
      5. Cocoa (farm level) → all sourcing countries
      6. Soy (Tier 1) (farm level) → all sourcing countries from deforestation areas
      7. Palm oil (Tier 1) (farm level) → all sourcing countries from deforestation areas
All process steps have to be considered (ultra)-fresh, processed, canned and frozen. This considers products where the commodity is main ingredient (first or second consideration in ingredient list). Additionally, producers who produce products with:
      8. Palm oil as ingredient
      9. Soy as animal feed
    c. Governance & organisational structures: workforce mainly women or migrants or seasonal/temporary workers or workers without established or regular contracts
  II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results, local union reports, NGO reports)

Social audits

Social audits relating to own imports by METRO SOURCING and non-food own-brand products of the METRO sales lines

Risky Non-Food Producers1 with valid audit
(number)

Social audits relating to own imports by METRO SOURCING and non-food own-brand products of the METRO sales lines – Non-food producers with valid audit (stacked bar)

Thereof with passed audit
(in %)

Social audits relating to own imports by METRO SOURCING and non-food own-brand products of the METRO sales lines – Non-food producers with valid audit – Thereof with passed audit (pie)
thereof with passed audit thereof with failed audit

1 This includes producers of commercial goods (non-food own brands and own imports) who carry out the last decisive and value-giving production step. Regarding the definition of 'risky' refer to footnote 1 of the KPI Risky Non-Food Producers.

Definition: Status of all risky producers in which METRO SOURCING INTERNATIONAL has import goods manufactured, and of risky non-food producers who manufacture own brands or own imports for our sales lines. Regarding the definition of "risky" refer to footnote 1 of the KPI Risky Non-Food Producers. Producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.

Explanation: 515 producers were audited as of 30 September 2022. Of these, 100% (515 producers) passed the audit. Effective 1 January 2019, non-food producers who fail the audit cannot be used until they achieve an acceptable audit result. In other words, they have to receive an A, B or C for the amfori BSCI assessment or an audit that is acknowledged as equivalent. In August 2020, one METRO company was granted an exemption for the (post-)corona period to continue to use individual producers with D-audit results if their D-audit result is attributable to a corona-based failure. These producers are granted a 6-month grace period after the date of the audit documented with the exception to demonstrate a follow-up audit result A-C. In 2 cases it was made use of the exemption in the reporting period.
The key performance indicator relates to all the producers of which we are made aware by our suppliers.

Social audits relating to own imports by METRO SOURCING and food/near-food own-brand products of the METRO sales lines

Risky Food/Near-Food Producers with valid audit
(number)

Social audits relating to own imports by METRO SOURCING and food/near-food own-brand products of the METRO sales lines – Food/near-food producers with valid audit (stacked bar)

Thereof with passed audit
(in %)

Social audits relating to own imports by METRO SOURCING and food/near-food own-brand products of the METRO sales lines – Food/near-food producers with valid audit – Thereof with passed audit (pie)
thereof with passed audit thereof with failed audit

Definition: Status of all risky producers in which METRO FOOD SOURCING has import goods produced, and of risky Food/Near-Food producers who produce own brands or own imports for our sales lines. Regarding the definition of "risky" refer to footnote 1 of the KPI Risky Food-/Near-Food Producers. Producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.

Explanation: The roll-out of the process for Food/Near-Food producers started end of 2019. 95 producers were audited as of 30 September 2022. Of these, 100% (95 producers) passed the audit. In order to allow for a gradual on-boarding of our producers into a social compliance system such as amfori BSCI or an audit scheme that is acknowledged as equivalent, all audit results are accepted and monitored closely.

The key performance indicator relates to all the producers of which we are made aware by our suppliers.