WHAT DO CUS­TOMERS, SUPPLIERS AND EMPLOYEES WANT TO KNOW? Scroll Down

You want to be a partner to the many independent businesses.

What does that mean exactly?

METRO identifies with entrepreneurs who, like us, put their heart and soul into their business. We want to support and guide them as a partner along their path to success. How do we do it? With great passion and a willingness to listen to the challenges they face. With customised, inspiring product ranges and innovative solutions and services that make their day-to-day work easier. Why do we do it? Because we are convinced THAT WE CAN ONLY GROW IF WE GROW TOGETHER.

Alexandra Greentree, Manager of Greentrees, the Düsseldorf bistro specialising in vegetarian and vegan food (photo)
ALEXANDRA GREENTEE Owner of Greentrees, a Düsseldorf café specialising in vegetarian and vegan cuisine
Olaf Koch, Chairman of the Management Board (photo)
OLAF KOCH Chairman of the Management Board

What is METRO doing to encour­age more restaura­teurs to embrace them?

The whole world is becoming increasingly networked in the way we communicate and work. Businesses are also relying on digital applications to make internal processes more efficient and to communicate with customers. But small food service businesses are not yet making much use of this opportunity. At METRO we want to break down people’s initial barriers – by offering INNOVATIVE, EASY-TO-USE TOOLS that support businesses, for example, with processes including personnel planning and accounts.

I wouldn’t want to be without digital tools in my business now.
Ludwig Horn, Manager of the trendy A.Horn café and B.Horn restaurant in Berlin and a pioneer in the use of digital tools (photo)
LUDWIG HORN Manager of the trendy A.Horn café and B.Horn restaurant in Berlin and a pioneer in the use of digital tools
Christian Baier, Chief Financial Officer (photo)
CHRISTIAN BAIER Chief Financial Officer

Why does METRO place a high value on long-term partner­ships with local farmers?

CLOSE, TRUSTING RELATIONSHIPS with our partners are the backbone of our business. This applies to our international suppliers and to the many small, local farmers we work with. For us it is very important to know a product’s origins. That’s why we strive to establish long-term business relationships. We see ourselves as a partner that supports the local economy and regional diversity, creating added value for everyone involved.

Ute Sander, Owner of Sander Calenberger Landhof, a farm in Springe near Hannover, and a local supplier (photo)
Ute Sander Owner of Sander Calenberger Landhof, a farm in Springe, near Hannover, and a local supplier
Pieter C. Boone, Chief Operating Officer (photo)
Pieter C. Boone Chief Operating Officer

What does that mean for us?

Behind that aim is a clear intention not to be satisfied with the status quo, but to keep moving forward. At METRO all of us – across all divisions and levels – need to become more open and more agile, to question things sooner and to be brave enough to strike out along NEW PATHS. And we have to lose our fear of making mistakes. It is only by tackling future challenges together and with confidence that we can set new ideas in motion and develop solutions. That’s how we generate progress for ourselves and our customers.

The new METRO aims to set the standards of tomorrow.
Timo Salzsieder, Chief Solution Officer / Chief Information Officer METRO AG (photo)
TIMO SALZSIEDER Chief Solution Officer / Chief Information Officer METRO AG
Heiko Hutmacher, Chief Human Resources Officer and Labour Director (photo)
HEIKO HUTMACHER Chief Human Resources Officer and Labour Director