2.1 Group business model
METRO is a leading international specialist in food wholesale. The group is headed by METRO AG, which acts as the central management holding company. It performs group management functions, particularly in the areas of finance, controlling, legal and compliance. Central management and administrative functions for METRO Wholesale are anchored within METRO AG.
In its core wholesale business, METRO Wholesale is globally represented with 678 stores in 24 countries. In addition, METRO Wholesale is active with the delivery business (Food Service Distribution, FSD) in another 10 countries. The delivery business includes the METRO delivery service as well as the delivery specialists Classic Fine Foods, Pro à Pro and Rungis Express. So far, the retail company Real constituted the 2nd sales line of the group with 276 hypermarkets across Germany. Real forms the principal element of the discontinued business segment due to the decision of the Management Board of METRO AG to dispose of the hypermarket business.
The group’s digitalisation activities are bundled under Others. These initiatives primarily refer to the activities of the Hospitality Digital business unit, which was established in 2015. The unit develops digital solutions for customers from the hospitality industry and creates interfaces for the digital products conventionally used by wholesale traders.
The Others segment also includes the service companies METRO PROPERTIES, METRO LOGISTICS, METRO-NOM, METRO ADVERTISING and METRO SOURCING. These companies provide real estate, logistics, IT, advertising and procurement services within the group.
Overview of METRO
METRO Wholesale
As an omnichannel operator, METRO Wholesale combines a wide network of modern wholesale stores with a wide-ranging delivery service (FSD). It is an internationally leading player in this field. With its segments METRO Wholesale Germany, METRO Western Europe (excluding Germany), METRO Russia, METRO Eastern Europe (excluding Russia) and METRO Asia, METRO is active in 34 countries. The sales line METRO Wholesale operates 678 wholesale stores in Europe and Asia under its brands METRO and MAKRO. Its more than 16 million commercial customers worldwide are mainly hotels, restaurants, catering companies, independent retailers, as well as service providers and authorities, to which METRO Wholesale offers a portfolio of products and solutions that has been tailored to their specific requirements. In the area of Food Service Distribution (FSD), METRO Wholesale maintains a strong presence with its METRO Delivery Service and the delivery companies Classic Fine Foods, Pro à Pro and Rungis Express. Classic Fine Foods is an Asian delivery company for a wide range of deli food. The company’s customers include premium customers such as 5-star hotels and upmarket restaurants in Asia and the Middle East. Pro à Pro delivers products to commercial customers across France, in particular in the fields of corporate catering, canteens and system catering. Rungis Express is an important upmarket food delivery company in Germany that mainly caters to HoReCa customers.
Others
The Others segment includes the Hospitality Digital business unit and the METRO PROPERTIES service company among others. Hospitality Digital pools the group’s digitalisation activities for customers from the hospitality sector. These activities include the development of digital solutions, which are created to meet the needs of the HoReCa customers, and the promotion of innovative, progressive food solutions. With its real estate expertise, METRO PROPERTIES has established itself on the market as a reputable real estate company. It develops, operates and markets an international portfolio. METRO benefits from opportunities for adjacent businesses, such as sub-licensing of its comprehensive market expertise and the reputation of METRO PROPERTIES. The real estate segment makes a long-term and significant contribution to the overall business success of METRO.
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|
METRO1 |
New store openings |
Closures |
METRO |
||
|---|---|---|---|---|---|---|
|
|
2018 |
|
|
2019 |
||
|
||||||
|
METRO Germany |
103 |
0 |
0 |
103 |
||
|
Austria |
12 |
0 |
0 |
12 |
||
|
Belgium |
17 |
0 |
0 |
17 |
||
|
France |
98 |
0 |
0 |
98 |
||
|
Italy |
49 |
0 |
0 |
49 |
||
|
Netherlands |
17 |
0 |
0 |
17 |
||
|
Portugal |
10 |
0 |
0 |
10 |
||
|
Spain |
37 |
0 |
0 |
37 |
||
|
METRO Western Europe (excl. Germany) |
240 |
0 |
0 |
240 |
||
|
METRO Russia |
93 |
1 |
0 |
94 |
||
|
Bulgaria |
11 |
0 |
0 |
11 |
||
|
Croatia |
9 |
1 |
0 |
10 |
||
|
Czech Republic |
13 |
0 |
0 |
13 |
||
|
Hungary |
13 |
0 |
0 |
13 |
||
|
Kazakhstan |
6 |
0 |
0 |
6 |
||
|
Moldova |
3 |
0 |
0 |
3 |
||
|
Poland |
29 |
0 |
0 |
29 |
||
|
Romania |
30 |
0 |
0 |
30 |
||
|
Serbia |
9 |
0 |
0 |
9 |
||
|
Slovakia |
6 |
0 |
0 |
6 |
||
|
Turkey |
33 |
1 |
0 |
34 |
||
|
Ukraine |
31 |
0 |
0 |
31 |
||
|
METRO Eastern Europe (excl. Russia) |
193 |
2 |
0 |
195 |
||
|
India |
27 |
0 |
0 |
27 |
||
|
Japan |
10 |
0 |
0 |
10 |
||
|
Pakistan |
9 |
0 |
0 |
9 |
||
|
METRO Asia |
46 |
0 |
0 |
46 |
||
|
Total |
675 |
3 |
0 |
678 |
||