About this report


This KPI Report Corporate Responsibility 2022/23 provides information about METRO’s sustainability performance in the form of key performance indicators (KPIs). It is divided into KPIs on our strategic ESG priorities: Climate and Carbon, Ethics and Trust as well as Equity, Diversity and Wellbeing. In addition, we report on the KPI community involvement.

Reporting period

The reporting year is the same as the METRO financial year, that is from 1 October to 30 September. Key performance indicators are reported for the previous 3 financial years where data is available.

For the key indicators on water consumption and food waste, the reference years 2020/21 respectively 2017/18 are also reported. Reporting of the climate protection target also includes the target’s reference year, 2011. The figure for the reference year relates to the period from 1 January to 31 December 2011. A different reporting period is used in this case because METRO changed its financial year from the calendar year to the 12 months from October to September in 2013.

METRO's sustainability performance is reported annually, this year in the form of a KPI Report Corporate Responsibility 2022/23. A Corporate Responsibility Report was prepared for financial year 2021/22 and published on December 14, 2022.

Data collection approach and degree of coverage

The key performance indicators reported are based on data that is gathered using various internal reporting systems. As a rule, this data is systematically recorded for each METRO business unit and each country every quarter, in some cases every month. Generally, the KPIs are based on data collected for the whole METRO, that is – where applicable – for all wholesale entities and its stores, back offices and warehouses, the Food Service Distribution (FSD) entities, entities for our digital business and for the head office in Düsseldorf, hence for all locations or all employees unless stated otherwise in the footnotes of a respective KPI.

The information on "Germany" as the country of the company's headquarters in the section Equity, Inclusion and Wellbeing includes all METRO companies located in the country Germany. The information on "Germany" in the section Climate and Carbon includes the METRO companies METRO Cash & Carry Deutschland GmbH and the FSD company in Germany R Express.

In the section Climate and Carbon, it is necessary to extrapolate and estimate consumption data for some KPIs in cases where the primary data is incomplete. The sustainability data management office merges the data from various reporting systems.

The greenhouse gas emissions relating to purchased goods and services, assets and leased assets which are reported in accordance with Scope 3 are modelled because recording primary data for these is highly complex. This modelling is based on sales per product category or on other KPIs for the economic value added by METRO. To perform these calculations, we use so-called economic input-output models, which are founded on the economic flows of goods and services.

The selling and delivery space figures used as a basis for the KPIs are averages for the year.

The key indicators in the section on Equity, Inclusion and Well-being, with the exception of the 'Training indicators', cover all METRO entities and therefore also those that were consolidated on a pro rata basis in the reporting year. Deviating from this, due to changes in the scope of consolidation, all other key indicators in the reporting year are presented without the business entities affected by the consolidation. In the interests of comparability, the following key indicators are also presented retrospectively without the business entities affected by consolidation: all key indicators in the Climate and Carbon section as well as the "Number of healthy and nutritious products" indicator in the Ethics and Trust section.

Deviations from previous reports

In some cases, the figures presented in previous sustainability reports differ from those cited in this report1. There are various reasons for this, for example:

  • Due to changes in the scope of consolidation, data is presented (partly also retrospectively) adjusted by those consolidated activities.
  • Further deviations in the KPIs in the section Climate and Carbon result from the fact that estimated values from the last quarter of the previous 2021/22 report have now been replaced by real values. For some consumption figures, the utility bills are available so late that we have to work with estimates for the last quarter, which can then be updated with real values in the following year.

Considering the above mentioned reasons, the only deviations are those in comparison with earlier reported figures. Within this present disclosure, KPIs are represented according to a uniform methodology generally for 3 years, respectively, unless marked differently. They thus allow a comprehensible overview of the development.

Independent external assurance of the KPI Report Corporate Responsibility 2022/23

We continuously complete our data collection and reporting in order to improve the transparency and management of our sustainability performance. One instrument to underline the credibility and transparency of our sustainability reporting is the external audit of the key figures in this status report, unless otherwise indicated. The audit of the quantitative and qualitative information on sustainable development was carried out by KPMG AG Wirtschaftsprüfungsgesellschaft as part of the independent business audit in accordance with ISAE 3000. It was not part of the engagement to review references to websites and information sources. The independent auditor's certificate can be viewed under Assurance Report.

Invitation to dialog

It is important for us to exchange ideas with all interest groups such as you, our readers. This is how we find out what you expect from us and in which areas we can become even better. We therefore welcome your questions and suggestions regarding the KPI Report Corporate Responsibility 2022/23 and our activities in the area of sustainability.

Would you like to share your opinion with us? You can also find us and what we are doing in the area of sustainability on Twitter and LinkedIn. You are welcome to send us an email: CR@metro.de.

1 KPMG AG Wirtschaftsprüfungsgesellschaft did not re-audit the previous year's data in accordance with ISAE 3000.