METRO countries

Lost-time injury frequency rate (LTIFR) per million hours worked (single bar)

1 The key indicator does not include METRO Belgium due to changes in the scope of consolidation.
2 The key indicator does not include the METRO company Belgium due to changes in the scope of consolidation and therefore differs from the presentation of this key indicator in the previous year's report.
3 The key indicator does not include METRO Japan and Belgium due to changes in the scope of consolidation and therefore differs from the presentation of this key indicator in the previous year's report.

Definition: The LTIFR captures the number of incidents with at least 1 missed day of work (not including the day of the incident) per 1 million hours worked. Fatalities and cases of permanent sick leave or disability are likewise included, whereas accidents while commuting are not.

Explanation: Safety is always a top priority for METRO. Our operational safety strategy aims to raise awareness among employees that each individual bears responsibility for operational safety and contributes to eliminating and avoiding hazards. This is supported by a transparent group-wide reporting system in which we document all incidents, near misses and non-conformities.