KPI Report Corporate Responsibility 2022/23
Overview 2022/23
Greenhouse gas emissions
Status of climate protection target
Greenhouse gas emissions in kg CO2 (CO2 equivalents) per m2 selling and delivery space regarding scope 1-3
Trends in emission sources included in climate protection target
Change in % compared to base year 2011 (Scope 1-3)
-39.7 -39.7
Electricity, heating and cooling energy consumption
Installed kW Peak
Total energy consumption in MWh
Water withdrawal and wastewater generated
Change in water consumption in l per m2 of selling and delivery space in % compared to base year 2020/21
Amount of solid waste
Recycling rate of waste per m2 of selling and delivery space in %
Food waste reduction
Reduction of food waste in kg per m2 of selling and delivery space compared to base year 2017/18 in %
-23 -23
Plastic reduction in own brand packaging*
Plastic volumes saved in tonnes compared to total goal 2,000 (in t)
-3,804 -3,804
PVC phase out in own brand packaging*
EPS phase out in own brand packaging*
FSC®/PEFC certified packaging in own brand products*
Share of FSC®/PEFC-certified packaging for own brand products in %
Lost Time Injury Frequency Rate (LTIFR)
Per million hours worked
6.6 6.6
Number of healthy and nutritious products
Risky own brand producers
Number Non-Food
492 492
Employees
Full-time equivalent
84,336 84,336
Women in MINT-positions
In %
25.8 25.8
Employee diversity
Employees with a recognised severe disability or equivalent status
Part-time rate by gender
Part time rate (in % of total employees)
14.2 14.2
Employee turnover
Employee representation
Proportion of employees represented by employee representatives in %
Number trainees, interns and students
New employees – diversity
Managers by age (in %)
Gender breakdown in managerial positions
Share of women in %
Nationalities among managers
Number
45 45
Continuing professional development
Employee engagement (in %)
Community Involvement
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Greenhouse gas emissions
in t CO2 (CO2 equivalents) |
Reference year 2011 |
2020/21 |
2021/22 |
2022/23 |
---|---|---|---|---|
Scope 1 – direct greenhouse gas emissions |
471,522 |
417,237 |
400,231 |
374,732 |
Scope 2 – indirect greenhouse gas emissions |
892,385 |
599,275 |
595,189 |
561,258 |
Scope 3 – other indirect greenhouse gas emissions |
3,561,765 |
2,685,369 |
2,534,804 |
1,774,116 |
Total greenhouse gas emissions |
4,925,672 |
3,701,881 |
3,530,224 |
2,710,106 |
Definition: Level of all main emissions by scope according to methodology of the Greenhouse Gas Protocol.
The following sources of emissions are included:
- Scope 1: fuel oil, natural gas, liquefied natural gas (LNG), liquefied petroleum gas (LPG), refrigerant emissions from commercial cooling and air-conditioning as well as fuel consumption by company cars, fleet of our own logistics vehicles (FoV) and emergency power generators.
- Scope 2: electricity, heating and cooling energy consumption
- Scope 3: external logistics for the transport of goods to our stores and warehouses, in-house paper consumption for advertising and office purposes, business trips, goods and services purchased for own use, capital assets, upstream chain emissions and grid losses for all direct and indirect energy sources, waste, employee commutes, leased assets
A reduction of 31.4% of the above mentioned absolute figures with regard to Scope 1 and 2 has been achieved since 2011.
Explanation about the Carbon Footprint, especially about methodology and climate protection target are available at https://responsibility.metroag.de/esg-priorities/climate-carbon/climate-protection.
Status of climate protection target
Greenhouse gas emissions in kg CO2 (CO2 equivalents) per m2 selling and delivery space regarding scope 1-3
Greenhouse gas emissions in kg CO2 (CO2 equivalents) per m2 selling and delivery space
1 The information on “Germany” here includes METRO Cash & Carry Deutschland and R Express.
Definition: Greenhouse gas emissions from METRO’s stores, back offices and warehouses and FSD companies R Express and Pro à Pro France by selling space and space used for delivery operations. The key indicator does not cover the following METRO entities, partly due to data availability and changes in the scope of consolidation: Belgium, India, Pro a Pro Spain, Aviludo, Classic Fine Foods, JHB, Austria (AGM) and METRO MARKETS. Included within the climate protection are the emissions from:
- Scope 1: fuel oil, natural gas, liquefied natural gas (LNG), liquefied petroleum gas (LPG), refrigerant emissions from commercial cooling and air-conditioning as well as fuel consumption by company cars, fleet of our own logistics vehicles (FoV) and emergency power generators.
- Scope 2: electricity, heating and cooling energy consumption
- Scope 3: in-house paper consumption for advertising material and office purposes, business trips and upstream chain emissions and grid losses for all direct and indirect energy sources
Status: Compared to the base year 2011 CO2 emissions related to the climate protection target (Scope 1-3) have been reduced by 39.7% per m2 selling and delivery space.
Explanation: We aim to be climate-neutral by 2040 mainly through own investments. In reporting period 2021/22, we expanded our 2040 climate protection target to include emissions from our own logistics fleet (FoV). Due to this expansion, the methodology for determining the CO2 equivalents per m2 of selling and delivery space was adjusted and the key figures for the base year and the previous year’s values were corrected accordingly.
In the base year 2011 specific greenhouse gas emissions were 385 kg CO2/m2 of selling and delivery space.
The significant decline in emissions to 232 kg CO2/m2 of selling and delivery space in the reporting period 2022/23 compared with the reference year 2011 can essentially be attributed to measures to reduce consumption relating to energy, company cars, paper and business travel, and to reduce emissions caused by refrigerant loss, as well as investments in green electricity and digitization.
In addition to its climate protection target, in financial year 2018/19, METRO expanded its climate efforts to the supply chain and as the first German retailer set a recognised Science Based Target (SBTi) for itself. As part of the SBTi, METRO undertakes to reduce its Scope-1- and Scope-2-CO2 emissions by 60% per square metre selling and delivery area by 2030 compared to 2011. These SBTi Scope 1 and Scope 2 targets are consistent with the reductions required to keep global warming well below 2°C by 2100 compared to pre-industrial levels. In addition, as part of SBTi, METRO is committed to reducing absolute Scope 3 CO2 emissions (supply chain) by 15% by 2030 compared to 2018.
Trends in emission sources included in climate protection target
-39.7 -39.7
Change in % compared to base year 2011 (Scope 1-3)
Greenhouse gas emissions in kg CO2 (CO2 equivalents) per m2 selling and delivery space
in kg CO2 (CO2 equivalents) per m2 selling and delivery space |
Reference year 2011 |
2022/23 |
Change in % |
---|---|---|---|
Paper consumption |
14 |
2 |
−85 |
Fleet of own vehicles logistics |
7 |
10 |
40 |
Company cars |
12 |
11 |
−12 |
Business travel |
6 |
1 |
−84 |
Electricity consumption |
246 |
140 |
−43 |
Thermal energy consumption |
33 |
33 |
−3 |
Refrigerant losses |
66 |
36 |
−46 |
Total |
385 |
232 |
−40 |
Definition: Trends in CO2 emissions per m2 selling and delivery space from all the emission sources included in the climate protection target compared to the reference year 2011.
Electricity, heating and cooling energy consumption
Electricity, heating and cooling energy consumption (in kWh per m2 of selling and delivery space)
1 The information on “Germany” here includes METRO Cash & Carry Deutschland and R Express.
Definition: Locations’ energy consumption in relation to the space used for selling and delivery operations. Energy consumption consists of electricity consumption and heating and cooling energy consumption (fuel oil, natural gas, liquefied natural gas (LNG), liquefied petroleum gas (LPG), emergency power generators and district heating/cooling).
Installed kW Peak
Definition: METRO has started in 2008 to install photovoltaic (PV) systems on the roofs of its stores. The size of PV systems is indicated in kilowatt peak (kWp). The capacity indicates how much energy is generated under standard test conditions. METRO reports the cumulated installation of photovoltaic systems on its stores in kWp, it does not matter if the stores or photovoltaic systems are owned by METRO. As long as METRO is using the solar energy from the PV systems for its store operations and the PV systems are located on METRO roofs, those PV systems are reported. Until 30 September 2023, METRO has installed 72 PV systems in 11 countries amounting to an installed capacity of 44,284 kWp.
21 new systems with a total capacity of 24,374 kWp were installed in the reporting year 2022/23 in Turkey, Spain and Romania.
Target: We aim to reach 50,000 kWp until 2030.
Total energy consumption in MWh
in MWh |
2020/21 |
2021/22 |
2022/23 |
---|---|---|---|
Fuel (heating oil, gas, petrol, diesel, LPG, LNG) |
514,689 |
489,746 |
538,270 |
Electricity |
1,385,808 |
1,379,989 |
1,315,843 |
of which electricity (grid mix) |
1,297,167 |
1,281,677 |
1,219,409 |
of which renewable electricity (GoOs certified) |
76,245 |
80,640 |
63,918 |
of which self-generated renewable PV energy |
12,396 |
17,672 |
32,516 |
District heating |
64,622 |
67,647 |
55,598 |
District cooling |
4,157 |
3,886 |
2,255 |
Total energy consumption |
1,969,276 |
1,941,268 |
1,911,966 |
Definition: Energy consumption for operating the locations and for transportation broken down into the different types of energy used. Fuel includes fuel oil, combustion fuel, natural gas and liquefied natural gas.
The renewable energy figure includes Guarantees of origin (GoO) as well as green electricity contracts with GoOs such and renewable Power Purchase Agreements (PPAs) with GoOs.
METRO is using the solar energy from the PV systems for its store operations; the PV systems are installed on METRO store roofs, the energy of those PV systems are reported under self-generated renewable PV energy.
Water withdrawal and wastewater generated
Change in water consumption in l per m2 of selling and delivery space in % compared to base year 2020/21
in l per m2 of selling and delivery space |
Reference year 2020/21 |
2022/23 |
Change in % |
Water reduction target in % 2030 (Target year) |
||
---|---|---|---|---|---|---|
METRO |
686 |
639 |
−6.9 |
−10.0 |
||
Germany1 |
275 |
278 |
1.1 |
−4.4 |
||
|
Definition: Water withdrawal from METRO stores, head quarters and warehouses as well as FSD companies R Express and Pro à Pro France in relation to the space used for selling and delivery operations.
Explanation: In absolute terms, METRO drew 3.1 million m3 of fresh water in the reporting period. METRO was thus able to reduce its absolute own consumption by 6.9% per m2 used for selling and delivery operations compared to the base year 2020/21. At the warehouses, stores and back offices, water is primarily used for cleaning and sanitary facilities. In addition to this, water may be used for storing, transporting and selling food, for example for keeping live fish or making ice to chill fresh fish.
On group level, we measure and monitor the amount of water which the company draws from the public drinking water supply. The public drinking water supply is the only source from which we draw significant amounts of water.
We also measure and monitor the total amount of wastewater we generate at the group level. As our locations do not consume a significant amount of water, our calculations are based on the assumption that the volume of wastewater is the same as the amount of fresh water. All wastewater is fed into public sewers. We do not monitor the quality of the wastewater ourselves as this is not relevant given the usage described above.
Target: METRO has already met its original target of saving 5% water by 2025 compared to the base year 2016/17. Therefore, METRO has set a new water savings target for the financial year 2021/22: By 2030, specific water consumption in own business operations is to be reduced by 10% per m2 of net operating area, compared to the base year 2020/21.
Amount of solid waste
Recycling rate of waste per m2 of selling and delivery space in %
Amount of solid waste and recycling rate (in kg per m2 of selling and delivery space and in %)
1 The information on “Germany” here includes METRO Cash & Carry Deutschland and R Express.
Definition: Solid waste (excl. food waste) from METRO stores, head quarters and warehouses as well as FSD companies R Express and Pro à Pro France generated in relation to the space used for selling and delivery operations. The recycling rate is calculated as the amount of solid waste destined for recycling, energy recovery and composting in relation to the amount of total waste.
Explanation: Compared to the previous year, METRO recorded a 10.4% increase in savings per m2 used for selling and delivery operations. The drivers for this development are:
- Waste for landfill (35,191 t)
- Waste for recycling (101,538 t)
- Waste without selected disposal route (16,419 t)
When we calculate the recycling rate, we do not take hazardous waste into account because we cannot systematically record the way in which it is treated (recycled or disposed of) in all of the countries in which we operate. However, based on information from several countries, most of the hazardous waste is also recycled. In reality, the recycling rate should therefore be higher.
Food waste reduction
-23 -23
Reduction of food waste in kg per m2 of selling and delivery space compared to base year 2017/18 in %
Definition: Food waste quantities based on the area used for selling and delivery. The selling and delivery areas for all environment-related key figures are annual averages. Food waste is defined as food intended for human consumption, including inedible parts of this food that are removed from the food supply chain for recycling or disposal. Food supplements and food donations are not reported under food waste.
Explanation: In contrast to other key indicators in the Climate + Carbon chapter, the food waste indicator only shows the base year 2017/18 and the reporting year 2022/23 due to data availability. It does not cover the following METRO companies and countries, partly due to data availability and changes in the scope of consolidation both in the base year and in the reporting year: Belgium, India, Pro à Pro France and Pro a Pro Spain, Aviludo, Classic Fine Foods, JHB, Austria (AGM) and METRO MARKETS. In addition, the data for the 2017/18 base year was adjusted for Germany, Bulgaria, Croatia and Romania. Previously, no adequate data was available for these countries, so a flat-rate recalculation was made on the basis of sales development, among other things, or adjusted due to a retrospective quality check. In some cases, extrapolations and estimates of consumption data were necessary for the indicator if primary data was only partially available.
Target: In line with the Consumer Goods Forum (CGF) resolution on food waste, METRO has set itself the target of reducing food waste in its own business operations by 50% by 2025. The 2017/18 financial year serves as the basis for this target. Our ambition is to measure, monitor and report progress in accordance with the requirements of the Food Loss and Waste Protocol.
Plastic reduction in own brand packaging*
-3,804 -3,804
Plastic volumes saved in tonnes compared to total goal 2,000 (in t)
Explanation: Saved volumes refer to virgin and recycled conventional plastic packaging from own brand products.
Target: 2,000 t reduced plastic in own brand packaging by 30 Sept 2023, baseline 1 October 2018. By end of September 2022, we already overachieved our target to reduce 2,000 t. By end of September 2023, we almost doubled our target to reduce 2,000 t. We have therefore set a new savings target of 10,000 tons by 30 September 2030 in relation to the base year 2021/22.
PVC phase out in own brand packaging*
1 no. of countries delivering data: all 18 countries + METRO AG Corporate + all 4 International Trading Offices (ITOs)
2 compared to total number of packaging of own brand products potentially containing PVC
Explanation: Polyvinyl Chloride (PVC) in own brand packaging on all packaging levels (primary, secondary and tertiary).
- Primary packaging level means packaging conceived so as to constitute a sales unit to the final user or consumer at the point of purchase.
- Secondary packaging level means packaging conceived so as to constitute at the point of purchase a grouping of a certain number of sales units.
- Tertiary packaging level means packaging conceived so as to facilitate handling and transport of a number of sales units or grouped packagings in order to prevent physical handling and transport damage.
Target: 100% by 30 September 2023 in relation to the base year 2018/19. The phase-out of PVC was successful in the non-food and near-food categories. The biggest challenge is in the food categories, where the market availability of alternatives poses a challenge. With the expiry of the 2023 target, we have therefore renewed our 100% phase-out target until 30 September 2030, in relation to the base year 2021/22. To achieve our target, we engage with suppliers for the implementation of alternative solutions.
EPS phase out in own brand packaging*
1 no. of countries delivering data: all 18 countries + METRO AG Corporate + all 4 ITOs
2 compared to total number of packaging of own brand products potentially containing EPS
Explanation: Expanded polystyrene (EPS) in own brand packaging on all packaging levels (primary, secondary and tertiary).
- Primary packaging level means packaging conceived so as to constitute a sales unit to the final user or consumer at the point of purchase.
- Secondary packaging level means packaging conceived so as to constitute at the point of purchase a grouping of a certain number of sales units.
- Tertiary packaging level means packaging conceived so as to facilitate handling and transport of a number of sales units or grouped packagings in order to prevent physical handling and transport damage.
Target: 100% by 30 September 2023 in relation to the base year 2018/19. Regarding boxes for ultra fresh fish and big gastro appliances in Non-Food categories we face challenges in suitable alternatives. At the end of the 2023 target, we therefore renewed our 100% phase-out target by 30 September 2030 in relation to the base year 2021/22. To achieve our target and avoid any damages or food waste, we engage with suppliers and packaging industry to work towards alternative solutions.
FSC®/PEFC certified packaging in own brand products*
Share of FSC®/PEFC-certified packaging for own brand products in %
Paper, board and wood in own brand primary packaging
1 no. of countries delivering data 2020/21: 13 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
2 no. of countries delivering data 2021/22: 16 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
3 no. of countries delivering data 2022/23: 18 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
4 compared to total number of packaging of own brand products with paper/paperboard/cardboard/wood packaging
Paper, board and wood in own brand secondary packaging
1 no. of countries delivering data 2020/21: 12 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
2 no. of countries delivering data 2010/22: 15 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
3 no. of countries delivering data 2022/23: 18 countries + METRO AG Corporate + 4 ITOs out of 18 countries + METRO AG Corporate + 4 ITOs
4 compared to total number of packaging of own brand products with paper/paperboard/cardboard/wood packaging
Explanation: Forest Stewardship Council® (FSC®) / Programme for the Endorsement of Forest Certification Schemes (PEFC) certification for all paper, paperboard, cardboard and wood own brand products packaging on primary and secondary packaging level. Due to completion of assessment of all entities compared to previous years the packaging items in scope of this figure have increased, but the share of certified packaging items hasn't increased proportionally because the impovement for the freshly assessed packaging items haven't materialised yet.
- Primary packaging level means packaging conceived so as to constitute a sales unit to the final user or consumer at the point of purchase.
- Secondary packaging level means packaging conceived so as to constitute at the point of purchase a grouping of a certain number of sales units.
Target: 100% by 30 September 2023 in relation to the base year 2018/19. As of October 1, 2021, the target was updated to include a recycled content of at least 70% in own-brand packaging in addition to FSC®/PEFC certification. Due to the overall increase of packaging in scope of this target, we face challenges in certified or recycled material availability. At the end of the 2023 target, we therefore renewed our 100% target until 30 September 2030, based on the base year 2021/22.
Lost Time Injury Frequency Rate (LTIFR)
6.6 6.6
Per million hours worked
1 The key indicator does not include METRO Belgium due to changes in the scope of consolidation.
2 The key indicator does not include the METRO company Belgium due to changes in the scope of consolidation and therefore differs from the presentation of this key indicator in the previous year's report.
3 The key indicator does not include METRO Japan and Belgium due to changes in the scope of consolidation and therefore differs from the presentation of this key indicator in the previous year's report.
Definition: The LTIFR captures the number of incidents with at least 1 missed day of work (not including the day of the incident) per 1 million hours worked. Fatalities and cases of permanent sick leave or disability are likewise included, whereas accidents while commuting are not.
Explanation: Safety is always a top priority for METRO. Our operational safety strategy aims to raise awareness among employees that each individual bears responsibility for operational safety and contributes to eliminating and avoiding hazards. This is supported by a transparent group-wide reporting system in which we document all incidents, near misses and non-conformities.
Number of healthy and nutritious products
no. of products1 |
2020/21 |
2021/22 |
2022/23 |
||
---|---|---|---|---|---|
Less of sugar/salt/saturated fatty acids/free from additives |
593 |
827 |
998 |
||
Organic products |
430 |
519 |
475 |
||
Alternative protein products |
14 |
39 |
39 |
||
|
Explanation: Figures shown here refer to baseline 2018 and own brand products only. They also represent extensions of the product range and do not necessarily only mean a reformulation of existing products.
METRO Belgium and India are not included in the key indicator due to changes in the scope of consolidation. Furthermore, the key indicators of the past two years include retrospective disclosures by the national subsidiaries METRO Italy and France. The figures from previous years have therefore been retrospectively adjusted, so that the data shown in this report do not match the data shown in previous reports.
Reformulation here means reduction of sugar-/salt-/saturated fatty acids content of 0.1g per 100g for products with a minimum content of 0.5g sugar/saturated fatty acids per 100g and 1g salt per 100g.
Organic products reflected in this figure refer to products from biological agriculture and meeting requirements of EU regulations (EU 834/2007, EU 889/2008 and EU 271/2010) and other applicable national organic regulations of non-EU countries.
Alternative protein products reflected in this figure refer to alternatives to animal proteins (meat, milk, fish, eggs and their derivatives) produced using novel or new technologies and ingredients, which include: Plant-based extracts e.g. pea proteins, cell-cultures (synthetic) proteins e.g. meat grown in a lab.
Target 2023: Offer 1,500 own-brand products METRO-wide (thereof 150 common and 1,350 locally sourced) with less sugar, salt and saturated fatty acids, completely or partially free from additives and organic certified and/or alternative protein products by end of December 2023.
Risky own brand producers
492 492
Number Non-Food
1 This includes own brand producers of commercial goods (non-food own brands and own imports) who carry out the last decisive and value-giving production step. Risky own brand producers for Non-Food are considered by the following criteria (and/or):
I. Inherent risk - Producers located in a risk country according to amfori BSCI
II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results, local union reports, NGO reports)
2 The key indicator does not cover the following METRO companies and countries, partly due to data availability and changes in the scope of consolidation in the reporting year: Belgium, India, Japan, Portugal, Russia and Ukraine.
1 Risky own brand producers for Near-Food are considered to the following criteria (and/or):
I. Inherent risk – Producers located in a risk country according to amfori BSCI
II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results,local union reports, NGO reports)
Risky own brand producers for Food are considered to the following criteria (And/Or):
I. Inherent risk
a. Producers located in a risk country
b. Producers that produce products from the following commodity groups and/or in a particularsector/industry independent from the risk country status:
1. Fish and seafood (fishery on sea if the vessel is above 24 meters length or is more than 72 consecutive hours on sea and aquaculture farms if the farm is located in a risk country)
2. Meat (slaughtering and processing factories)
3. Fruit & vegetables (farm level when typically carried out by migrant seasonal / temporary workers)
4. Coffee (farm level) → all sourcing countries
5. Cocoa (farm level) → all sourcing countries
6. Soy (Tier 1) (farm level) → all sourcing countries from deforestation areas
7. Palm oil (Tier 1) (farm level) → all sourcing countries from deforestation areas
All process steps have to be considered (ultra)-fresh, processed, canned and frozen. This considers products where the commodity is main ingredient (first or second consideration in ingredient list). Additionally, producers who produce products with:
8. Palm oil as ingredient
9. Soy as animal feed
c. Governance & organisational structures: workforce mainly women or migrants or seasonal/temporary workers or workers without established or regular contracts
II. Fact based risk – Critical incidents (site or worker level) (negative press, history of bad audit results, local union reports, NGO reports)
2 The key indicator does not cover the following METRO companies and countries, partly due to data availability and changes in the scope of consolidation in the reporting year: Belgium, India, Japan, Portugal, Russia and Ukraine.
Social audits
Relating to own imports by METRO SOURCING and non-food own-brand producers of the METRO sales lines
Social audits relating to own imports by METRO SOURCING and non-food own-brand producers of the METRO sales lines
1 This includes own brand producers of commercial goods (non-food own brands and own imports) who carry out the last decisive and value-giving production step. Regarding the definition of 'risky' refer to footnote 1 of the KPI Risky Non-Food Own Brand Producers.
2 The key indicator does not cover the following METRO companies and countries, partly due to data availability and changes in the scope of consolidation in the reporting year: Belgium, India, Japan, Portugal, Russia and Ukraine.
Definition: Status of all risky own brand producers in which METRO SOURCING INTERNATIONAL has import goods manufactured, and of risky non-food producers who manufacture own brands or own imports for our sales lines. Regarding the definition of “risky” refer to footnote 1 of the KPI Risky Non-Food Own Brand Producers. Producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.
Explanation: 454 own brand producers were audited as of 30 September 2023. Of these, 100% (454 producers) passed the audit. Effective 1 January 2019, non-food own brand producers who fail the audit cannot be used until they achieve an acceptable audit result. In other words, they have to receive an A, B or C for the amfori BSCI assessment or an audit that is acknowledged as equivalent.
The key performance indicator relates to all the own brand producers of which we are made aware by our suppliers.
Social audits relating to own imports by METRO SOURCING and food/near-food own brand producers of the METRO sales lines
1 Regarding the definition of 'risky' refer to footnote 1 of the KPI Risky Food/Near-Food Own Brand Producers.
2 The key indicator does not cover the following METRO companies and countries, partly due to data availability and changes in the scope of consolidation in the reporting year: Belgium, India, Japan, Portugal, Russia and Ukraine.
Definition: Status of all risky own brand producers in which METRO FOOD SOURCING has import goods produced, and of risky Food/Near-Food producers who produce own brands or own imports for our sales lines. Regarding the definition of “risky” refer to footnote 1 of the KPI Risky Food-/Near-Food Own Brand Producers. Own brand producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.
Explanation: The roll-out of the process for Food/Near-Food own brand producers started end of 2019. 118 own brand producers were audited as of 30 September 2023. Of these, 98% (116 producers) passed the audit. In order to allow for a gradual onboarding of our producers into a social compliance system such as amfori BSCI or an audit scheme that is acknowledged as equivalent, all audit results are accepted and monitored closely.
The key performance indicator relates to all the producers of which we are made aware by our own brand suppliers.
Employees
84,336 84,336
Full-time equivalent
Women in MINT-positions
25.8 25.8
In %
Definition: All employees1 in functional roles in the engineering and/or research & development (R&D) departments of the company at fiscal year-end; excludes contractors, and contract-based employees.
Representative of at least 80% of the total workforce.
Engineering or R&D roles may include, but are not limited to, engineers, software engineers, software quality engineers, infrastructure engineers, systems engineers, and hardware engineers.
1 The calculation of the share of gender is conducted based on three categories (female, male, diverse). As of FY 2021/22, one employee was recorded as diverse by the system for the first time.
Employee diversity
Employees by gender (in %)
Definition: The percentage of female, male and diverse1 employees is calculated per capita as of 30 September.
Employees by age group (in %)
Definition: Breakdown of employees by age group, excluding trainees, as of 30 September.
Number of nationalities
Definition: Number of different nationalities among our employees, excluding trainees, as of 30 September.
1 The calculation of the share of gender is conducted based on three categories (female, male, diverse). The category diverse cannot be shown separately, as share of total workforce is less than 0.01%. As of FY 2021/22, one employee was recorded in the system with the category of diverse for the first time.
Employees with a recognised severe disability or equivalent status
Part-time rate by gender
14.2 14.2
Part time rate (in % of total employees)
Definition: Share of part-time employees1, average for the year, excluding trainees.
1 The calculation of the share of gender is conducted based on three categories (female, male, diverse). The category diverse cannot be shown separately, as share of total workforce is less than 0.01%. As of FY 2021/22, one employee was recorded in the system with the category of diverse for the first time.
Employee turnover
Employee turnover by gender (in %)
Definition: Employee turnover is defined as all employees leaving, that is those who retire, die or hand in their notice. The employee turnover rate1 is the number of workers leaving in relation to the average number of employees. All employees on permanent contracts are included.
Employee turnover by age (in %)
Definition: Employees leaving due to retirement, death or resignation/dismissal, broken down by age. The employee turnover rate is the number of workers leaving in relation to the average number of employees.
1 The calculation of the share of gender is conducted based on three categories (female, male, diverse). The category diverse cannot be shown separately, as share of total workforce is less than 0.01%. As of FY 2021/22, one employee was recorded in the system with the category of diverse for the first time.
Employee representation
Proportion of employees represented by employee representatives in %
Definition: Proportion of employees who are represented by works councils, employee representatives, an independent trade union or whose interests are covered by collective agreements.
New employees – diversity
New employees by gender (in %)
Definition: The figure for new employees1 includes all newly recruited employees and returning workers. The KPI shows the number of workers joining the company in relation to the average number of employees. This does not include trainees, interns, BA students and employees on temporary contracts.
New employees by age (in %)
Definition: Breakdown of new employees by age group, average for the year. This does not include trainees, interns, BA students and employees on temporary contracts.
New employees number of nationalities
Definition: Number of different nationalities among our employees, excluding trainees, as of 30 September.
1 The calculation of the share of gender is conducted based on three categories (female, male, diverse). The category diverse cannot be shown separately, as share of total workforce is less than 0.01%. As of FY 2021/22, one employee was recorded in the system with the category of diverse for the first time.
Managers by age (in %)
Gender breakdown in managerial positions
Share of women in %
Gender breakdown in managerial positions (in %)
Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management and store management). The percentage of male and female employees in these positions is calculated per capita as of 30 September.
Targets: METRO aims to further increase the proportion of women in managerial positions. The objective is for 25% of employees on the first management level below the Management Board and 40% of employees on the second management level below the Management Board of METRO AG to be women by September 2025. Furthermore, a voluntarily target for the share of women in executive positions at our wholesale business has been set. According to this, the share of women in management positions at levels 1 to 3 (including store management) of global METRO locations is supposed to be 30% by September 2025.
Gender breakdown in managerial positions top management (in %)
Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).
This graph refers only to women and men in top management positions (as a % of total top management positions).
Gender breakdown in managerial positions junior management (in %)
Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).
This graph refers only to women and men in junior management positions, (as % of total junior management positions).
Gender breakdown in managerial positions of revenue generating units (in %)
Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).
This graph only refers to women and men in management positions in our stores and our delivery depots or similar as a % of all managers in those units.
Nationalities among managers
45 45
Number
Continuing professional development
1 Reporting covers 86% of all METRO employees.
Definition: Training (hygiene, occupational safety, etc.) and courses focusing on ongoing operations plus medium- and long-term CPD opportunities that are offered with a view to enhancing the course of business.
Explanation: The key figures for training relate to employees on a full-time basis on annual average. The reported key figures include METRO AG and METRO wholesale companies (excl. METRO India). In this financial year, training-related expenditures increased while the average number of hours of CPD per employee remained on the level of the previous year.
Employee engagement (in %)
Community Involvement
Community Involvement – METRO
in € thousand |
2020/21 |
2021/22 |
2022/23 |
---|---|---|---|
Charitable donations |
1,737 |
4,150 |
816 |
Community investments |
5,152 |
6,785 |
8,239 |
Commercial initiatives |
539 |
892 |
1,902 |
Total |
7,428 |
11,827 |
10,957 |
Community Involvement – Germany
in € thousand |
2020/21 |
2021/22 |
2022/23 |
---|---|---|---|
Charitable donations |
410 |
714 |
4 |
Community investments |
955 |
1,618 |
1,258 |
Commercial initiatives |
134 |
405 |
1,042 |
Total |
1,499 |
2,736 |
2,304 |
Charitable Donations
Definition: Donations for social purposes e.g. NGO, charitable organizations, disaster relief, or other purposes as well as small donations.
Community Investments
Definition: Donations for culture, sports and science. Donations in the form of a long-term investment in the community e.g. school meals, support for the disadvantaged, food bank projects.
Sponsorships that serve or promote the community in the long term e.g. Bundesverband der Tafeln e.V., World Food Programme, cultural festivals.
Commercial Initiatives
Definition: Sponsorships that are commercial and therefore do not fall under above mentioned charitable donations or community investments.