Employees

Number of employees

Definition: Full-time equivalent employees, average for the year, excluding trainees.

New employees by gender (in %)

Definition: The figure for new employees includes all newly recruited staff and returning workers. The KPI shows the number of workers joining the company in relation to the average number of employees. All employees on permanent contracts are included.

Part-time rate (in %)

Definition: Share of part-time employees, average for the year, excluding trainees.

Employees by age group (in %)

Definition: Breakdown of employees by age group, average for the year, including trainees.

New employees by age group (in %)

Definition: Breakdown of new employees by age group, average for the year. This does not include trainees, interns, BA students and staff on temporary contracts.

Number of nationalities

Definition: Number of different nationalities among our employees, excluding trainees, as of 30 September.

Gender breakdown in managerial positions (in %)

Definition: Managerial positions are those in levels 1–3 (Management Board, General Management, divisional management, departmental management and store management). The percentage of male and female employees in these positions is calculated (per capita as of 30 September).

Managers by age group (in %)

Definition: Breakdown of managers by age group as of 30 September.

Number of nationalities among managers

Definition: Number of different nationalities among our managers as of 30 September.

Staff turnover by gender (in %)

Definition: Staff turnover is defined as all employees leaving, that is those who retire, die or hand in their notice. The staff turnover rate is the number of workers leaving in relation to the average number of employees. All employees on permanent contracts are included.

Explanation: The staff turnover rate is high at METRO. This is primarily attributable to the fact that the staff turnover is generally high in several Asian and Eastern European countries where METRO operates.

Staff turnover by age group (in %)

Definition: Employees leaving due to retirement, death or resignation/dismissal, broken down by age and region. The staff turnover rate is the number of workers leaving in relation to the average number of employees. All employees on permanent contracts are included.

Work-related accidents (per 1,000 employees)

Definition: Number of reportable work-related accidents per 1,000 employees as compared to the number of full-time equivalent employees, average for the year. Accidents on the way to or from work are not included.

Explanation: In order to identify areas with high accident rates or especially vulnerable groups of people, evaluate causes of accidents and define targeted countermeasures, the companies METRO Großhandelsgesellschaft mbH, real,- SB-Warenhaus GmbH, METRO AG, METRO Services GmbH, METRO LOGISTICS Germany GmbH, METRO SYSTEMS GmbH and METRO PROPERTIES GmbH & Co. KG have implemented appropriate reporting which covers 97% of the German METRO companies in the reporting period. Here, work-related accidents are reported only for the German METRO companies. The rate of accidents reported is 1,341 per 1,000 employees (2015/16: 1,401).

Continuing professional development

Definition: Training (hygiene, occupational safety, etc.) and courses focusing on ongoing operations plus medium- and long-term CPD opportunities that are offered with a view to enhancing the course of business.

Explanation: We currently publish indicators on continuing professional development covering more than 90% of our workforce.

Training