1 Figure not comparable with the figure in the 2018/19 report due to the change in the reporting system
Definition: The LTIFR captures the number of incidents with at least 1 missed day of work (not including the day of the incident) per 1 million hours worked. Fatalities and cases of permanent sick leave or disability are likewise included, whereas accidents while commuting are not.
Explanation: For METRO, we have initiated a group-wide Operational Safety Management System (OSMS) which has been approved by the Management Board in September 2020. It structures the safety environment in accordance with the requirements of ISO 45001 ‘Management systems for occupational health and safety’. The OSMS manages and controls the interlinked processes of the various business activities at METRO thus METRO is able to fulfil its safety-related obligations as an operator. As of business year 2020/21 the system will apply METRO group wide. Already in February 2020, the OHS reporting manual was launched as a pilot project to be cascaded to all entities as a part of the Operational Safety Management System implementation. Currently, the vast majority of METRO countries regularly report in the new format with the improved methodology of compiling and calculating work-related injuries.
Social audits relating to own imports by METRO SOURCING and non-food own-brand products of the METRO sales lines
Non-Food Producers1 with valid audit (number)
Thereof with passed audit (in %)
1 This includes producers of commercial goods (non-food own brands and own imports) who carry out the last decisive and value-giving production step.
2 Figures presented here include Real and METRO China.
Definition: Status of all producers in countries defined as risk countries according to the assessment by the amfori Business Social Compliance Initiative (amfori BSCI) in which METRO SOURCING INTERNATIONAL has import goods manufactured, and of non-food producers who manufacture own brands or own imports for our sales lines. Producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.
Explanation: 675 producers were audited as of 30 September 2020. Of these, 99% (665 producers) passed the audit. Effective 1 January 2019, non-food producers who fail the audit cannot be used until they achieve an acceptable audit result. In other words, they have to receive an A, B or C for the amfori BSCI assessment or an audit that is acknowledged as equivalent. In August 2020, one METRO company was granted an exemption for the (post-)corona period to continue to use individual producers with D-audit results if their D-audit result is attributable to a corona-based failure. These producers will be granted a 6-month grace period until they can demonstrate a follow-up audit result A-C.
The key performance indicator relates to all the producers of which we are made aware by our suppliers.
Social audits relating to own imports by METRO SOURCING and food/near-food own-brand products of the METRO sales lines
Food/Near-Food Producers with valid audit (number)
Thereof with passed audit (in %)
Definition: Status of all producers in countries defined as risk countries according to the assessment by the amfori Business Social Compliance Initiative (amfori BSCI) in which METRO FOOD SOURCING has import goods produced, and of Food/Near-Food producers who produce own brands or own imports for our sales lines. Producers that have passed the audit can demonstrate their successful compliance with the amfori BSCI standard or an equivalent social standard system by presenting a certificate awarded by an independent third party.
Explanation: The roll-out of the process for Food/Near-Food producers started end of 2019. 60 producers were audited as of 30 September 2020. Of these, 100% (60 producers) passed the audit. In order to allow for a gradual on-boarding of our producers into a social compliance system such as amfori BSCI or an audit scheme that is acknowledged as equivalent, all audit results are accepted and monitored closely.
The key performance indicator relates to all the producers of which we are made aware by our suppliers.
