About this report

Scope

This ESG KPI Report 2023/24 provides information about METRO’s sustainability performance in the form of key performance indicators (KPIs). It is divided into KPIs on our strategic ESG priorities: Climate and Carbon, Ethics and Trust as well as Equity, Diversity and Wellbeing. In addition, we report on the KPI community involvement.

Reporting period

The reporting year is the same as the METRO financial year, that is from 1 October to 30 September. Key performance indicators are reported for the previous 3 financial years where data is available.

For the key indicators on water consumption (2020/21), Food Waste (2017/18) and the emission sources included in the climate protection target (2011) the reference years are reported. Reporting of the climate protection target also includes the target’s reference year, 2011. The figure for the reference year relates to the period from 1 January to 31 December 2011. A different reporting period is used in this case because METRO changed its financial year from the calendar year to the 12 months from October to September in 2013.

METRO’s sustainability performance is reported annually, this year in the form of an ESG KPI Report 2023/24. An ESG KPI Report was also prepared for financial year 2022/23.

Data collection approach and degree of coverage

The key performance indicators reported are based on data that is gathered using various internal reporting systems. As a rule, this data is systematically recorded for each METRO business unit and each country every quarter, in some cases every month. Generally, the KPIs are based on data recorded for all entities included in the scope of consolidation for financial reporting, that is – where applicable – for all wholesale entities and its stores, back offices and warehouses, the Food Service Distribution (FSD) entities, entities for our digital business and for the head office in Düsseldorf, hence for all locations or all employees unless stated otherwise in the footnotes of a respective KPI.

In the section Climate and Carbon, it is necessary to extrapolate and estimate consumption data for some KPIs in cases where the primary data is incomplete. The sustainability data management office merges the data from various reporting systems.

The selling, office and delivery space figures used as a basis for the KPIs are reporting date values (30.9.2024).

Please note that rounding differences to the mathematically exact values (consumption units, percentages, etc.) may occur.

Deviations from previous reports

In some cases, the figures presented in previous reports can differ from those cited in this report¹ due to new data availability.

Independent external assurance of the ESG KPI Report 2023/24

We continuously complete our data collection and reporting in order to improve the transparency and management of our sustainability performance. One instrument to underline the credibility and transparency of our sustainability reporting is the external audit of the KPIs in this status report. The audit of the quantitative and qualitative information on sustainable development was carried out by KPMG AG Wirtschaftsprüfungsgesellschaft as part of the independent business audit in accordance with ISAE 3000. It was not part of the engagement to review references to websites and information sources. The independent auditor’s certificate can be viewed under Assurance Report .

Invitation to dialog

It is important for us to exchange ideas with all interest groups such as you, our readers. This is how we find out what you expect from us and in which areas we can become even better. We therefore welcome your questions and suggestions regarding the ESG KPI Report 2023/24 and our activities in the area of sustainability.

Would you like to share your opinion with us? You can also find us and what we are doing in the area of sustainability on Twitter and LinkedIn. You are welcome to send us an email: CR@metro.de.